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  • Subject : [Others] I received a message that says, "Unable to Connect: Please Try Again in a Little While.
  • Date : 2020-07-29 23:55:25

    Views : 304

If you receive this message, check to see if the servers are down for maintenance. Scheduled maintenances are posted here If the servers are up, you are probably being blocked by a firewall or an anti-virus program. Double-Check that Atlantica.exe and AtlanticaRun.exe are on the exceptions list for your anti-virus and firewall programs. If you are unsure of how to do this, please visit the software publisher's website.

If you have added both.exe files to your exceptions list and are still receiving this message, please file a Customer Support ticket here with the following details:

    A list of any frirewalls and anti-viruses that you are running.
    The type of internet connection that you have.
    If you are using a router, provide the make and model information. Any other information that you believe is relevant.

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